Privacy Policy

1. Introduction

Phithak Legal ("we", "us", "our") is committed to handling your personal information responsibly and in accordance with applicable Thai data protection law, including the Personal Data Protection Act B.E. 2562 (PDPA). This policy explains what data we collect, why we collect it, how we use it, and what rights you have in relation to it.

If you have questions about this policy, please contact us at [email protected].

2. Data We Collect

We collect personal data when you use our website contact form, telephone us, or attend a consultation. The data we may collect includes:

• Name and contact details (email address, telephone number)
• Your message or description of your enquiry
• Case-related information you share during a consultation
• Technical data such as IP address and browser type, collected automatically by our website
• Cookie preferences stored in your browser

We do not collect sensitive personal data (such as health information or financial account data) through our website. Any sensitive information shared during a legal consultation is handled under strict professional and confidentiality obligations.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide the services you have requested
• To communicate with you about your matter
• To comply with our legal and professional obligations
• To improve our website and understand how visitors use it (analytics, where consent has been given)

The legal bases on which we process your data include your consent (for marketing and analytics), the performance of a contract or pre-contractual steps (for service delivery), and our legitimate interests in operating a legal practice.

4. Data Retention

We retain personal data for as long as necessary for the purposes described above. Enquiry data is retained for up to 12 months. Case-related data is retained for a minimum of 7 years from the conclusion of a matter, in accordance with professional obligations. Website analytics data is retained for up to 26 months.

5. Sharing Your Data

We do not sell your personal data. We may share it with third parties in the following limited circumstances:

• With government or administrative authorities, where required in the course of your matter
• With technology providers who host our website and email, under data processing agreements
• Where we are legally required to disclose information

6. Cookies

Our website uses cookies to support basic functionality and, where you consent, for analytics purposes. You can manage your cookie preferences at any time by visiting our Cookie Policy page.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, or loss. Our website uses HTTPS. Access to case-related data is restricted to authorised personnel only.

8. Your Rights

Under applicable Thai data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal retention obligations
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Office of the Personal Data Protection Committee (PDPC)

To exercise any of these rights, contact us at [email protected].

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend you review their policies separately.

10. Children

Our services are intended for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

11. Changes to This Policy

We may update this policy from time to time. Where changes are material, we will note the updated date at the top of this page. Continued use of our website following an update constitutes acceptance of the revised policy.

12. Contact

Data controller: Phithak Legal
47 Mittraphap Road, Mueang, Nakhon Ratchasima 30000, Thailand
Email: [email protected]
Phone: +66 44 273 815